Tableau Desktop and Prep Builder require a chain file in order to connect to an SSL-enabled Tableau Server. You can only install one version of Tableau Public at one time. The installed items that are shared by each version, such as file type actions, registry entries and so on, aren't versioned, so they are assigned to last version of the product that was installed. Multiple versions of Tableau Desktop and Tableau Prep Builder can be installed side by side. Tableau Prep Builder does not support a proxy with pass-through or manual proxy authentication. For more information, see the "Activate Tableau Desktop Offline (if needed)" section in Install From the User Interface.įor details, see Required Addresses, Proxies and Ports. If Tableau Desktop was activated offline, the upgrade process requires an updated product key. If the licensing domain is blocked, the licensing activation process prompts for offline activation, which requires access to the internet using a different computer. Your network administrator might need to configure firewall and proxy settings. If Tableau doesn't have direct access to the internet, make sure that the required domains are assessable and that the firewall settings on that computer as well as on your organisation's network are configured to allow this internet access. For example, Tableau Desktop requires internet access to load map views, to load web pages in dashboards and to process licence requests. Tableau Desktop, Tableau Reader, Tableau Desktop Public Edition and Tableau Prep Builder were designed to operate with access to the internet and use common ports (80 and 443). For more information, see Tableau Community (Link opens in a new window). This means that any environments that required special configuration (static IP safe listing for example) to access or will need to be updated before you can activate, refresh or deactivate a Tableau product key. Important: The Tableau licensing service was moved to a new data centre on 6 October 2018. Tableau Reader and Tableau Public are free and don't require a licence. For more information, go to the Academic programmes (Link opens in a new window) page. If you are a student or teacher, you can request a free one-year licence. For more information about managing licences see Manage Tableau Desktop Licence Usage (Link opens in a new window). Depending on whether you are using product keys or login-based licence management, you'll want to choose the appropriate tool provided by Tableau to help you track and manage licensing. Tableau provides various tools to help you track and manage licensing and usage in your organisation. If you're in an environment with Tableau Cloud or Tableau Server where login-based licence management is being used, see Find Your Product Key. After your purchase, you will receive a welcome email that provides the information that you need to download and install the software. When you purchase a creator licence, it activates both Tableau Desktop and Tableau Prep Builder, and includes one Creator licence for Tableau Server or Tableau Cloud. To purchase a creator licence, see Buy Tableau. To deploy Tableau Desktop or Tableau Prep Builder you will need to purchase a Creator licence or have an existing Creator role on Tableau Server and Tableau Cloud. All computers on which you're deploying Tableau products must meet the minimum system requirements, such supported operating systems, memory requirements and supported virtual environments. You can install Tableau Desktop, Tableau Prep Builder, Tableau Reader or Tableau Public on a Windows computer or a Mac computer. However, it is recommended that you install Tableau Prep Builder on the same machine as Tableau Desktop. Important: Do not install Tableau Prep Builder and Tableau Server on the same computer. This article provides an overview of the information you need to know before you install Tableau Desktop, Tableau Prep Builder, Tableau Reader or Tableau Public for yourself or for others in your organisation.
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